Month: May 2008

Lostgarden looking for brilliant programmer in Seattle

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a mystery project Summer project time! I’ve got an intriguing new design that is best explored by the sort of in-person rapid prototyping that I love. To that end, I’m looking to team up with a talented programmer or two from Seattle/Redmond. It’s a bit like getting a band together. My dream is to meet up every Sunday at a local coffee shop, riff about what we’ve done that week and come away energized and […]

Improving Bug Triage with User Pain

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  The traditional bug triage process is miserably inefficient. Over my decade in this industry, I’ve spent months of my life sitting in windowless offices manually reviewing (and re-reviewing) thousands of bugs. Often times, there are three or four folks on the triage team, typically the most skilled people on the team, sitting about and bickering for hours over the finer points of obscure bugs. Politics, boredom and arbitrary decisions are unfortunately common. The result is […]

The Scary List

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In every project, there are issues that that frighten the bejesus out of the team. They are so frightening that no one wants to talk about them publicly. The schedule might be impossible. There might be the lurking suspicion that Management does not believe in the project. More commonly, there is a major technical flaw that no one is handling. Such problems linger over the team. A handful of people hold hushed conversations in hallways […]